Why Won’t My Nexus 5 Connect To The WiFi?

By Brent Writer on May 10, 2015

Can’t seem to connect your Google Nexus 5 handset to a wireless network? Even if your cell service has a data plan, you may still prefer to browse the Internet using WiFi so you don’t burn through your available data for the month. But if your Nexus 5 fails to connect to the WiFi, you’ll have to rely strictly on your cell data, which is oftentimes limited. So, what’s preventing your Nexus 5 from connecting to the wireless network and how can you fix it?

Double-Check The WiFi Settings

I know this probably sounds like common sense, but you should first double-check your Nexus 5 settings to ensure the WiFi is turned on. This is done by tapping Settings > Wireless & networks > WiFi > and make sure the button is flipped to the “on” position. Below this area is a list of all the wireless networks saved to your device. Tap the network to which you are trying to connect. By default, the Nexus 5 will automatically attempt to connect to any network within range, but some users have reported this function failing at times. If your Nexus 5 successfully connects to the wireless network, it should say “Connected” under the respective network.

Turn Off Airplane Mode

It’s not uncommon for users to accidentally enable airplane mode on their Nexus 5, which subsequently prevents them from connecting to wireless networks. As the name suggests, “airplane mode” disables certain wireless communications — WiFi included — to prevent interference with airplane and air traffic control systems. You can enable and disable this option under Settings > Wireless & networks > More.

Note: even if airplane mode is turned on, you should still try to toggle it off and then back on. This often fixes problems associated with the Nexus 5’s WiFi (or any Android device for that matter).

Is It The Network?

Just because your Nexus 5 won’t connect to the WiFi doesn’t necessarily mean it’s the device’s fault. See if you connect other devices to the network, such as a different smartphone, computer, video game console, etc. If no other device will connect, then it’s most likely a problem associated with your network. Assuming you have a broadband connection such as cable, DSL or ATT U-Verse, try resetting your modem and router. If the problem persists, contact your ISP for additional help.